Privacy Policy

1Information We Collect

Personal Information

• •Name and contact information (email, phone number)
• •Account credentials
• •Payment information (processed securely through third-party providers)
• •Profile information (bio, photo, professional details)
• •Photography tour preferences and booking history

Automatically Collected Information

• •IP address and device information
• •Browser type and operating system
• •Usage data and analytics
• •Cookies and similar tracking technologies

2How We Use Your Information

We use your information to:

• •Provide and maintain our services
• •Process bookings and payments
• •Communicate with you about photography tours, expeditions, and services
• •Send marketing communications (with your consent)
• •Improve our services and user experience
• •Comply with legal obligations
• •Detect and prevent fraud

3Data Sharing and Disclosure

We may share your information with:

• •Tour Guides & Operators: To facilitate your bookings and deliver the tour experience. When you book a partner-operated tour, your name, contact information, and booking details are shared with that operator.
• •Service Providers: Payment processors (Stripe), email services, analytics
• •Legal Requirements: When required by law or to protect rights
• •Business Transfers: In case of merger or acquisition

We do NOT sell your personal information to third parties.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• •SSL/TLS encryption for data transmission
• •Secure data storage with encryption at rest
• •Regular security audits and updates
• •Limited access to personal information
• •PCI DSS compliance for payment processing

5Your Rights

Under GDPR (EU Users)

• •Access: Request a copy of your personal data
• •Rectification: Correct inaccurate personal data
• •Erasure: Request deletion of your personal data
• •Portability: Receive your data in a portable format
• •Objection: Object to certain processing activities
• •Restriction: Request limited processing

Under CCPA (California Residents)

• •Right to know what personal information is collected
• •Right to delete personal information
• •Right to opt-out of the sale of personal information
• •Right to non-discrimination

To exercise these rights, contact us at admin+support@phototours.com

6Cookies and Tracking

We use cookies and similar tracking technologies to:

• •Maintain your session and preferences
• •Analyze site usage and performance
• •Provide personalized content
• •Support marketing efforts

You can control cookies through your browser settings or by managing your cookie preferences below. Note that disabling cookies may affect site functionality.

7Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 13 (as defined by COPPA) or under 16 (as defined by GDPR). If you become aware that a child has provided us with personal information, please contact us and we will promptly delete it.

8Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. For material changes, we will notify registered users by email.

9Data Retention

We retain your personal information for the following periods:

• •Account data: Retained for the life of your account plus 3 years after your last activity (login or booking). After this period, your account and associated data are deleted.
• •Payment records: Retained for 7 years as required by IRS regulations and applicable tax law.
• •Analytics and usage data: Retained for up to 26 months.
• •Marketing preferences: Retained until you unsubscribe or request deletion.

You may request deletion of your data at any time by contacting us. We will comply within 30 days, except where retention is required by law.

10Contact Us

California Residents - Your Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA).